Why was my payout declined or failed?

Why Was My Payout Declined or Failed?

Payout declines usually come down to the method you selected:

Debit card

  • The bank is not supported.
  • We need more information to verify that the person receiving the money is the person it is being sent to.

PayPal / Venmo

  • The account isn't matching your SwiftPayd account details.
  • The account is locked or restricted on PayPal / Venmo's side.

If your payout was declined, open a ticket with the details and our team will help you resolve it.

Contact Our Team

If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!

Contact Us